Navigating conflict
How to mediate, respond to, and initiate conflict with your colleagues in tech.
It’s normal to feel uncomfortable or nervous about difficult conversations. This doesn’t mean that we should avoid these situations! Navigating disagreement effectively is important for team alignment and trust.
As a leader in Tech, conflict should be part of everyday life. The type and scale of these conflicts will vary - some are so small that we barely notice them, others keep us awake at night! To be an effective leader you need strategies to mediate conflict between others, respond to people who challenge you directly, and to initiate conflict where you disagree.
In this workshop we’ll learn just that. You’ll hear practical strategies to help you approach the fundamentals of conflict with a clear head. You’ll leave with tools to help you feel prepared for conflict and willing to step into challenging conversations.
Who is this workshop for?
This workshop is relevant to emerging or existing leaders working in Tech who would benefit from improving their skills in managing conflict.
What will attendees take away?
Identifying and framing conflict
De-escalation strategies
Response scripts
Non-violent communication
Date, time & venue
Thursday, 6th May 2027
Willeston Conference Center, Wellington Central, NZ
9:30 am to 12:00 pm (including morning tea)
Katrina Clokie
She/HerEngineering Leadership Trainer & Coach
Katrina Clokie is a technology leader with a passion for helping people grow. With extensive experience in leadership roles, including as a CTO & CTPO, she is now the founder of her own business.
Katrina is an experienced presenter and facilitator who brings practical, real-world perspectives to teaching leadership skills. She offers individual coaching and virtual classroom training for leaders who work in software engineering, product management, and quality. She supports current and aspiring leaders to navigate challenging situations, build leadership presence, and grow in their career.
Katrina is well-known in the software testing community as the author of A Practical Guide to Testing in DevOps and as an experienced international conference speaker.